Our International Services

Inbound customer service begins when the customer contacts the company over the phone, chat or by mailing. From there, a representative will assist the customer, whether that means answering a question or resolving an issue the customer has with their current purchase, existing products or services. They may also suggest new products or upgrades, if appropriate.

Technical support workers help, maintain, manage and repair systems. The role also involves diagnosing software or hardware faults and solving the issues over the phone, chat or by mailing . It is a career with genuine prospects so if you love all things tech, read on to learn more about becoming a technical support worker.

 Common back-office functions include: Data processing tasks, such as data entry, analysis and management. Human resources roles, such as hiring and training employees and outlining benefits. Accounting and finance duties, such as managing records, reporting financial information and complying with regulations. 

 Outbound sales is the realm where companies push their message or pitch to prospects, through cold calling, social selling, email marketing, and more. In outbound sales, the sales reps are the active agents contacting leads, a stark contrast to the reactive stance in inbound sales. 

 Market research is a systematic process of obtaining, analysing, and interpreting data for actionable decision-making. Conducting good market research is the only way to survive in a competitive market. It provides companies with an overview of emerging market trends, consumer behaviour, and market condition. 

Providing consultancy in the field of international agreements in accordance with tax agreements, double taxation treaties and auditing of international agents.